The Lasting Impact of PCM Reflash on Dodge Vehicles Revealed in Challenger Warranty Case

Dodge responds to a recent case involving denied warranty coverage for a blown motor on a Challenger SRT Hellcat. The customer claimed the denial was due to a muffler modification, but Dodge presents its side of the story, shedding light on the situation with implications for all Hellcat owners.

Tuning the PCM: A Permanent Mark and Warranty Concerns

In the case of the Dodge Challenger SRT Hellcat Jailbreak customer, it is revealed that tuning the PCM (Powertrain Control Module) leaves a lasting impact. This revelation has broader ramifications for Hellcat owners, raising concerns about warranty coverage and the potential repercussions of modifying the PCM.

Investigation and Dodge's Explanation

Concerns about warranty denial prompted an investigation into the situation. The customer, Brennon Vinet, claimed warranty denial over a muffler modification and sought a full report on the matter. Dodge was contracted to provide its perspective and clarify the circumstances surrounding the denied claim.

Confirmation of PCM Tampering and Non-Factory Software

Dodge confirms that the warranty claim was rejected after a Stellantis Calibration Engineer ran diagnostics on the PCM. It was discovered that the PCM had been tampered with and contained non-factory software. This finding played a crucial role in the denial of warranty coverage.

Diagnostic Tests and PCM Tampering Detection

Dodge explains the process used to determine if the vehicle's PCM had been tuned. The dealer conducted various diagnostic tests, including a scan report on the PCM. The scan report identified non-factory settings and unauthorized software installed, leading to the conclusion of PCM tampering.

PCM Retains Evidence of Tampering

Dodge reveals that even if the PCM is reflashed with factory software before bringing the vehicle to the dealer, it still retains a code indicating previous tampering. This internal flag or code acts as evidence of PCM tampering and affects warranty eligibility for repairs related to tuning-induced damage.

Dodge has addressed the situation regarding a denied warranty claim on a Challenger SRT Hellcat, shedding light on the details and implications for Hellcat owners. The customer, Brennon Vinet, claimed warranty denial due to a muffler modification but Dodge provides a different perspective.

According to Dodge, the warranty claim was rejected after diagnostics revealed that the vehicle's PCM had been tampered with and contained non-factory software. This finding played a significant role in the denial of warranty coverage, while muffler changes were not identified as the underlying issue.

To determine if the PCM had been tuned, the dealer ran diagnostic tests and conducted a scan report. The scan report indicated non-factory settings and unauthorized software installed in the PCM. Dodge further explains that even if the PCM is reflashed with factory software, it retains a code indicating previous tampering.

These findings highlight the risks associated with tuning the PCM in Dodge vehicles. Owners are cautioned that any tampering with the PCM may result in warranty denial for repairs related to tuning-induced damage. The case of the Challenger SRT Hellcat serves as a reminder to tune in at one's own risk and be mindful of the potential consequences of warranty coverage.