Ensuring Safety and Compliance in Mazda's Hybrid Fleet

Mazda Recalls 2024 CX-90 Plug-In Hybrids: Addressing Safety Concerns

Mazda North American Operations has issued a recall for certain 2024 CX-90 plug-in hybrid electric vehicles. This action aims to address a software error that could lead to unexpected engine and electric motor shutdowns, potentially causing a loss of drive power. In this article, we'll break down the details of the recall, highlighting the steps Mazda is taking to safeguard safety.

Understanding the Issue

A softare issue in the affected vehicles may result in the engine and electric motor shutting down unexpectedly. This poses a risk of losing drive power, potentially impacting the vehicle's performance and safety.

NHTSA Campaign Number

The National Highway Traffic Safety Administration (NHTSA) has assigned the recall the identification number 23V719000. This number helps track and identify the specific recall campaign associated with the Mazda CX-90 plug-in hybrid electric vehicles.

Scope of the Recall

Approximately 4,252 units are potentially affected by this recall. Identifying the scope of the recall is essential in ensuring that all affected vehicle owners are informed and can take the necessary steps to address the issue.

Remedy and Resolution

Authorized Mazda dealerships will address the concern by updating the powertrain control module and engine control module software. Importantly, this service will be provided to affected vehicle owners free of charge. This proactive measure aims to prevent any potential safety risks associated with the software error.

Owner Notification

Notification letters to affected vehicle owners are expected to be mailed on December 22. These letters will provide clear information about the recall, its nature, and the steps owners need to take to have their vehicles serviced. Mazda has designated the recall with the identification number 6323J for reference.

Mazda's commitment to vehicle safety is evident in its prompt response to identified issues. By keeping vehicle owners informed and offering free software updates through authorized dealerships, Mazda aims to swiftly address the concerns related to the 2024 CX-90 plug-in hybrid electric vehicles. Stay informed and take prompt action if you receive a notification letter regarding this recall to safeguard the continued safety and performance of your vehicle.